ej333 Privacy Policy

Last Updated: January 2026

Overview

ej333 is committed to safeguarding the privacy and security of every player who uses our platform. This Privacy Policy explains what personal information ej333 collects, why we collect it, how it is used, and the rights you have regarding your data. By creating an account and using our services, you acknowledge that you have read and understood this policy.

This policy applies to all users who access ej333 from Bangladesh, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. All data handling practices described herein are designed to provide transparency and to respect the trust you place in ej333 when engaging with our cricket betting, live casino, slots, crash games, and related services.

If you have any questions or concerns about this Privacy Policy or the way ej333 processes your data, please contact our support team at [email protected]. We are available 24 hours a day, 7 days a week, and our team will respond in English within Bangladesh Standard Time (UTC+6).

Information We Collect

When you register for and use an ej333 account, we collect the following categories of personal information:

• Identity and contact details: full name, date of birth, email address, mobile phone number, and residential address.
• Account credentials: username and hashed password required to secure your account.
• Financial information: transaction records related to deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or other supported payment methods. We do not store full payment account numbers beyond what is required for transaction verification.
• Device and technical data: IP address, browser type, operating system, device model, and session timestamps collected automatically when you use our platform.
• Identity verification documents: copies of national ID, passport, or other government-issued documents submitted during KYC verification to confirm your identity and age (21+ only).

We collect only the minimum data necessary to provide our services safely and in accordance with responsible gaming principles. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, or health information unless legally required.

How We Use Your Information

ej333 uses the personal data we collect for the following clearly defined purposes:

• Account creation and management: to create your ej333 account, verify your identity, and enable you to log in securely.
• Payment processing: to facilitate instant BDT deposits and withdrawals via bKash, Nagad, Rocket, and other supported channels, and to maintain accurate financial records.
• Customer support: to respond to your queries, resolve disputes, and provide technical assistance when you contact our support team.
• Responsible gaming compliance: to monitor gameplay patterns, enforce deposit limits, and identify accounts that may require responsible gaming intervention in line with our Responsible Gaming policy.
• Fraud prevention and security: to detect and prevent unauthorised account access, fraudulent transactions, money laundering, and other illegal activities.
• Platform improvement: to analyse anonymised usage data, understand how players interact with our cricket betting, slots, and live casino features, and improve overall user experience.

Data Sharing and Disclosure

ej333 does not sell, trade, or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Payment processors: licensed payment service providers including bKash, Nagad, and Rocket, solely to process your deposit or withdrawal transaction.
• Identity verification partners: KYC service providers engaged to verify government-issued identification documents as required for account security and age verification.
• Legal and regulatory authorities: where we are required by applicable law, court order, or government instruction to disclose personal data, we will comply to the extent required.
• Fraud and security partners: specialist fraud-detection services engaged to protect ej333 and its users from unauthorised access, account takeover, and financial crime.

All third-party service providers with whom ej333 shares data are contractually obligated to maintain the confidentiality of your information and to process it only for the purposes specified by ej333. They are not permitted to use your data for their own commercial interests.

Cookies and Tracking Technologies

ej333 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you across sessions, remember your preferences, and deliver a faster, more reliable service.

We use three categories of cookies on the ej333 platform:

• Essential cookies: strictly necessary for the platform to function correctly, including session authentication and fraud-prevention measures. These cannot be disabled.
• Analytics cookies: anonymised data used to measure site performance, identify navigation patterns, and improve the overall user experience. These may be disabled via your browser settings.
• Preference cookies: store your language selection and display settings so you do not need to reconfigure them on every visit.

Data Retention

ej333 retains personal data for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Financial transaction records are retained for a minimum of five years to satisfy applicable record-keeping requirements.

When data is no longer required, ej333 ensures it is securely deleted or anonymised in a manner that prevents reconstruction of personal details. You may request early deletion of your data by writing to our support team, subject to any mandatory legal retention periods that override your request.

Data Security

ej333 employs a multi-layered security approach to protect your personal data. All data exchanged between your device and our servers is encrypted using SSL/TLS protocols. Our servers are hosted in secure data centres with physical access controls, redundant power systems, and continuous intrusion monitoring. Account access is protected by hashed password storage and optional two-factor authentication.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights or interests, ej333 will notify affected users promptly. If you suspect unauthorised access to your ej333 account, please contact our support team immediately at [email protected].

Your Rights

As a user of ej333, you hold the following rights with respect to your personal data:

• Right of access: you may request a full copy of the personal data ej333 holds about you, including the purposes for which it is processed.
• Right to rectification: if any data held about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: subject to legal retention requirements, you may request deletion of your personal data by contacting our support team.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time by contacting support.
• Right to data portability: you may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.

To exercise any of the rights listed above, please submit your request in writing to [email protected]. We will acknowledge your request within 3 business days and aim to resolve it within 30 days. We may ask you to verify your identity before acting on your request to protect against unauthorised data access.

Third-Party Payment Processors

To facilitate deposits and withdrawals in Bangladeshi Taka (BDT), ej333 integrates with trusted local payment platforms including bKash, Nagad, Rocket, and Upay, as well as international card schemes such as Visa and Mastercard. When you initiate a financial transaction, relevant payment details are securely transmitted to the selected payment processor using encrypted channels.

Each payment processor operates under its own privacy policy and data handling practices. ej333 is not responsible for the data handling practices of bKash, Nagad, Rocket, Upay, Visa, or Mastercard once your data is transmitted to and processed by those providers. We encourage you to review the privacy policies of any payment provider you use alongside ej333.

Age Restriction and Child Safety

ej333 is an adults-only platform. Our services are strictly intended for players aged 21 and above. We do not knowingly collect, use, or store the personal information of individuals under the age of 21.

As part of our KYC verification process, all new accounts are required to submit proof of age and identity before deposits or withdrawals are enabled. If ej333 discovers that a user under the age of 21 has created an account, that account will be suspended immediately, any funds held will be dealt with in accordance with our Terms and Conditions, and all associated personal data will be securely deleted.

Changes to This Privacy Policy

ej333 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an on-platform notification. Your continued use of ej333 following the posting of changes constitutes your acceptance of the revised policy.

We recommend that you review this Privacy Policy periodically to stay informed about how ej333 protects your data. Archived versions of previous policies are available on request by contacting [email protected].

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ej333 handles your personal data, please reach out to our dedicated support team. We are committed to handling all data-related enquiries with care, transparency, and urgency.

Email: [email protected] — available 24/7, Bangladesh Standard Time (UTC+6). We aim to respond to all privacy-related requests within 3 business days.